Planet77 Malaysia Betting Platform Terms & Conditions of Use

Platform usage Planet77 is available exclusively to individuals who meet the following requirements. By registering, you confirm that you fulfil all of these conditions:

• You at least 18 years of age on the date of registration.
• You are a citizen or permanent resident of Malaysia accessing the platform from Malaysia.
• You are registering voluntarily of your own accord and are not acting under any form of coercion.
• You have never had a Planet77 account closed due to a previous terms violation.
• You are not currently on an active self-exclusion list.

Registering an account on Planet77 requires accurate and up-to-date information. You are responsible for keeping your account details current whenever changes occur. Planet77 reserves the right to request identity verification documents (KYC) at any time, including a valid copy of your Malaysian MyKad or passport.

Planet77 accepts deposits in Malaysian Ringgit (RM) only, via approved payment methods. Full details on deposits are as follows:

Planet77 does not charge any fees for deposits. However, third-party payment providers may impose their own charges, which are beyond Planet77's control. All deposits must come from an account registered in the name of the verified user — Planet77 does not accept third-party deposits.

Withdrawals from your Planet77 account are subject to the following conditions:

• The minimum withdrawal limit is RM 50 for all members.
• Withdrawals must be made to an account or wallet registered under the same name as the Planet77 account.
• Withdrawals are only permitted after the identity verification (KYC) process has been completed for the first time.
• Standard members are permitted a maximum withdrawal of RM 5,000 per day. Higher limits are available for VIP members depending on their tier.
• Bonus funds cannot be withdrawn until the rollover requirement has been met. Only real cash may be withdrawn at any time.

Planet77 processes all withdrawal requests within a timeframe that varies according to the member's VIP tier. Should there be an unusual delay, members are encouraged to contact the support team via live chat or WhatsApp.

All bonuses, promotions, and special offers at Planet77 subject to the specific terms stated alongside each offer. The general terms applicable to all bonuses are as follows:

• Each bonus has a rollover (turnover) requirement as stated — for example, a 10x rollover means you must place bets totalling 10 times the bonus amount before a withdrawal is permitted.
• The welcome bonus may only be claimed once per account, per IP address, and per device.
• Bets placed at low odds (below 1.50) generally do not count towards meeting the bonus rollover requirement, unless otherwise stated.
• Planet77 reserves the right to void bonuses if there are any signs of fraud or abuse, including the use of multiple accounts or matched betting.
• The maximum bet limit when using bonus funds is RM 100 per bet unless otherwise stated.

Planet77 reserves the right to modify, suspend, or withdraw any promotion at any time. Changes will be announced on the official website with at least 24 hours' notice before taking effect.

Sport-specific betting rules on the platform Planet77 is as follows:

• Accepted bets: All bets are only valid once confirmed by the Planet77 system. Confirmation happens immediately after you click the "Confirm Bet" button.
• Match cancellation: If a match is postponed by more than 24 hours from its original scheduled time, all bets placed on that match will be voided and stakes returned.
• Odds error: Planet77 reserves the right to void bets placed at odds that are clearly erroneous due to a technical error. Affected members will be notified and a full refund will be issued.
• Live betting: Live betting odds change in real time. Planet77 is not responsible for any difference in odds between the time you place your selection and the time the system processes your bet.
• Bet limit: Each market and match has a maximum betting limit. These limits vary according to the member's VIP tier and market type.

For certain sports such as the Malaysia Super League, EPL, Thomas Cup badminton, e-sports, and the NBA, Planet77 may apply additional rules published in the platform's help section.

Platform usage Planet77 are subject to the following code of conduct. Members are prohibited from:

• Registering or operating an account on behalf of another person without written authorisation from Planet77.
• Using multiple accounts to circumvent betting limits, claim duplicate bonuses, or manipulate the rewards system.
• Engaging in fraud, money laundering, or any other illegal activity through this platform.
• Sharing your account login credentials with any other party.
• Using a VPN, proxy, or other technology to conceal your true location in order to circumvent geo-restrictions.
• Sending communications of a threatening or harassing nature, or containing obscene content, to any member of the Planet77 team.

Planet77 employs sophisticated detection systems to identify suspicious behaviour. Any account suspected of breaching these rules may be suspended without prior notice pending investigation.

Member data security is our top priority Planet77. All data collected and processed by Planet77 is subject to the Privacy Policy, which can be found at Privacy Policy page us.

• All transactions are secured with 256-bit SSL encryption.
• Account passwords are stored in hashed format and cannot be accessed by anyone, including Planet77 staff.
• Planet77 will never ask for your password via email, WhatsApp, or any other channel. If you receive such a request, it is a phishing attempt.
• You are responsible for ensuring the security of the device you use to access Planet77.

Planet77 reserves the right to suspend or close a member's account in the following situations:

• Breach of any provision under these Terms & Conditions.
• Confirmation that a member is under 18 years of age.
• Requests from law enforcement or regulatory authorities.
• Activity suspected to be related to fraud, money laundering, or financial crime.
• No account activity for 12 consecutive months (inactive account).

Members may also close their own account at any time by contacting the support team. Any valid cash balance will be refunded upon completion of the verification process, typically within 3–7 business days. Bonus funds that have not met the rollover requirements will not be returned.

Planet77 shall not be liable for any loss or damage arising from:

• Service disruptions or outages caused by factors beyond our control, such as internet disruptions, power outages, or natural disasters.
• Bet outcomes arising from inaccurate information obtained from external sources.
• Financial losses arising from betting decisions made by the member themselves.
• Unauthorised use of your account resulting from your own negligence in safeguarding your login credentials.

Planet77's maximum liability to any member under any circumstances shall not exceed the total amount of the member's last deposit made within the 30 days prior to the claim.

Planet77 reserves the right to modify, add, or remove any part of these Terms & Conditions at any time. Members will be notified of material changes via their registered email or a prominent notice on the website at least 7 days before taking effect.

Continued use of the platform after the effective date of any term changes constitutes acceptance of the revised terms. If you do not agree with the changes, you may close your account without penalty.

These Terms & Conditions and all disputes arising from them are governed by the laws of Malaysia. Any dispute that cannot be resolved directly will be referred to the appropriate Malaysian court jurisdiction.

If you have any questions about these Terms & Conditions, please contact the Planet77 support team at support@planet77.biz or via live chat 24/7.